Privacy Policy — Chill Theaters

Effective Date: [Insert Date]

1. Introduction

Chill Theaters (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://chilltheaters.com.

By using our site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, billing address, shipping address, payment details, email address, and phone number.

• Device Information: IP address, browser type, time zone, and cookies to help us improve our site.

• Order Information: Products purchased, purchase amount, and booking details.

• SMS Interaction Data: Mobile phone number, consent status, and engagement with text messages we send.

• Location Information: Where permitted, we may collect your location to provide location-based services or offers.

3. How We Use Your Information

We use the information collected to:

• Process your bookings and payments.

• Communicate with you about your orders, promotions, or inquiries.

• Send SMS notifications, including marketing messages and abandoned cart reminders (with your consent).

• Provide location-based services or offers where applicable.

• Improve and optimize our website.

• Comply with applicable laws and regulations.

4. SMS Marketing Compliance

• Consent: We only send SMS marketing messages to individuals who have provided express consent to receive them.

• Opt-Out: You can opt-out at any time by replying STOP to any message or contacting us directly.

• Abandoned Cart SMS: If you provide your mobile number during checkout, we may send you a reminder if you leave items in your cart without completing the purchase.

• Frequency: Message frequency may vary, and standard message and data rates may apply.

5. Third-Party Data Sharing

We may share your information with:

• Service Providers: Such as Shopify, payment processors, marketing platforms, and SMS service providers, to fulfill orders and send communications.

• Legal Compliance: When required to comply with applicable laws or respond to lawful requests.
  We do not sell your personal information to third parties.

6. Location Tracking & Location-Based Services

• We may use your location data (with consent) to provide nearby service availability, promotions, or booking options.

• You can disable location tracking through your device settings, but certain location-based services may not function without it.

7. Cookies

We use cookies to:

• Keep track of your cart.

• Understand how you use our site.

• Provide personalized recommendations and ads.

8. Data Retention

We will retain your personal information for as long as necessary to provide our services and comply with legal obligations.

9. Your Rights

If you are a resident of California or the European Economic Area, you have the right to:

• Access, update, or delete your personal data.

• Opt-out of certain data uses.

10. Security

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access.

11. Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”